Returns & Exchanges
At The Cowgirl, we want you to love your Western-inspired finds, but if a fit isn't right, we offer easy returns within 30 days of delivery. All items must be unworn, unwashed, and still have their original tags attached to be eligible for a refund or exchange.
Start Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.
Pack Your Items
Securely pack your items in their original packaging or a sturdy box, ensuring all original tags and packing slips are included inside.
Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing