Frequently Asked Questions
Everything you need to know about your western style journey.
How do I determine the right size for my boots?
Our boots generally run true to size, but we recommend checking the specific size guide on each product page. If you are between sizes, we suggest sizing up and using a comfort insole.
What is your return policy for apparel and footwear?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure tags are attached and boots show no signs of outdoor wear.
How long does shipping take within the United States?
Standard shipping typically takes 3-7 business days. We also offer expedited 2-day shipping at checkout for those who need their outfits ready for the rodeo sooner.
Are your leather products ethically sourced?
Yes, we pride ourselves on working with sustainable tanneries that prioritize high-quality craftsmanship and ethical labor practices for all our leather goods.
Can I exchange an item for a different color or style?
Absolutely. You can initiate an exchange through our online portal. Once we receive your original item, we will ship out the new selection at no additional shipping cost to you.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and Australia. Shipping rates and delivery times vary by location and are calculated at checkout.